Questions, answered.

Flora Tea is a hand-tied bundle of first-pick green tea tips wrapped around dried edible flowers — a Flora Tea heart. When boiling water meets the heart, the leaves unfold and the flowers inside open up, turning the glass into a small living bloom.

100°C — straight from the kettle. The boiling water is what wakes the heart and lets the flowers rise.

Filtered water only — for the full Flora Tea experience. Hard or chlorinated tap water dulls the aroma and clouds the glass; filtered water lets the flowers and tea show their full character.

We recommend our Signature Crystal Glass — specially designed for the full Flora Tea experience. Any clear, heat-safe glass or teapot will work, but our glass is balanced for the bloom.

Yes. Every Flora Tea heart contains real, food-grade dried flowers — jasmine, lily, marigold, rose, lavender, osmanthus, globe amaranth, carnation or coconut fibre depending on the blend. We don't use artificial colours or flavours.

Yes — all hearts are naturally gluten-free, vegan, and contain no allergens.

Around 25 mg per glass — roughly a third of a coffee. Low enough that most people enjoy it in the evening without sleep disruption.

United Kingdom in 3–5 business days (Express 1–2 business days). Globally — time scales dependent on location. For destinations outside the UK, please email [email protected].

UK Standard delivery is £3.95, or free on orders over £50. Express is £6.95 (1–2 business days). Full details on our shipping page.

The Full Bloom — every Flora Tea heart in the collection — delivered each month for £30. Cancel any time from your account dashboard. Subscriptions renew automatically.

Yes — verified businesses get trade rates across the whole collection. Apply via our wholesale page (it takes about two minutes). Once our team verifies your business — usually within one business day — the trade portal unlocks in your account with wholesale prices applied automatically.

Sign in and open the trade portal from your account. Fill in quantities across the catalog — SKU, pack size and wholesale price are shown per line — and add everything to your basket in one go. Checkout works exactly like a normal order, at trade prices.

Flora Tea hearts are ordered in packs of 5 or 10. Flat-pack cartons and gift packaging have no minimum. When our loose leaf range launches: 500g pouches, 50g retail packs in 10s, and pyramid tea bags in 100s.

Yes — free UK delivery on trade orders over £250, and an invoice is issued automatically with every order. For bulk quotes, mixed pallets or consolidated shipping, email [email protected].

Yes — the Flora Tea Starter Pack (£250, free next-day delivery): 100 Flora Teas across all varieties, presentation gift boxes, crystal glasses, flat-pack cartons, menus and promotional material — on sale-or-return, so if it doesn't sell we refund and collect. Email [email protected] to order one.

Tea is zero-rated for VAT in the UK, so Flora Tea hearts and loose leaf carry no VAT. Glassware and teaware carry VAT at 20%. Your invoice breaks this down automatically.

We accept returns within 14 days of delivery on unopened items in their original packaging. Return shipping is the customer's responsibility unless the items are faulty or damaged in transit. To start a return, email [email protected] with your order number.