Questions, answered.

Flora Tea is a hand-tied bundle of first-pick green tea tips wrapped around dried edible flowers — a Flora Tea heart. When boiling water meets the heart, the leaves unfold and the flowers inside open up, turning the glass into a small living bloom.

100°C — straight from the kettle. The boiling water is what wakes the heart and lets the flowers rise.

Filtered water only — for the full Flora Tea experience. Hard or chlorinated tap water dulls the aroma and clouds the glass; filtered water lets the flowers and tea show their full character.

We recommend our Signature Crystal Glass — specially designed for the full Flora Tea experience. Any clear, heat-safe glass or teapot will work, but our glass is balanced for the bloom.

Yes. Every Flora Tea heart contains real, food-grade dried flowers — jasmine, lily, marigold, rose, lavender, osmanthus, globe amaranth, carnation or coconut fibre depending on the blend. We don't use artificial colours or flavours.

Yes — all hearts are naturally gluten-free, vegan, and contain no allergens.

Around 25 mg per glass — roughly a third of a coffee. Low enough that most people enjoy it in the evening without sleep disruption.

United Kingdom in 3–5 business days (Express 1–2 business days). Globally — time scales dependent on location. For destinations outside the UK, please email [email protected].

UK Standard delivery is £3.95, or free on orders over £50. Express is £6.95 (1–2 business days). Full details on our shipping page.

The Full Bloom — every Flora Tea heart in the collection — delivered each month for £30. Cancel any time from your account dashboard. Subscriptions renew automatically.

Yes — verified businesses gain access to exclusive rates. Please apply via our wholesale page.

We accept returns within 14 days of delivery on unopened items in their original packaging. Return shipping is the customer's responsibility unless the items are faulty or damaged in transit. To start a return, email [email protected] with your order number.